FAQ for 8.3mm Diameter Steel Rope and 9～11m/min Lifting Speed Suspended Scaffold Platform
Q1: What is the Warranty for suspended platform?
A1: For suspended platform, we can supply 0.5 year’s warranty. If any quality problems (not artificial reason) on our side occurred during this period, we will supply a free new one as replacement.
Q2: What is the meaning of ZLP for suspended platform model? And please illustrate.
A2: ZLP is classified according to China National Standard.
“Z” is the acronym of decoration machinery in Chinese language (Zhuang Xiu Ji Xie);
“L” is the second word acronym of platform in Chinese language (Diao Lan);
“P” is the acronym of climbing type in Chinese language (Pa Sheng Shi).
For example: ZLP630 means aerial suspended platform, and 630kg rated load (630 is the main specification rated load)
Q3: What are the optional parts for your suspended platform?
A3:1) Safety belt
2) Concrete counter-weight. (If you don’t need the weights, we could supply the molds for you to make them by yourself.)
Q4: What are the safety devices for your suspended platform?
A4: The safety device for suspended platform includes safety wire rope, safety lock and travel limiter.
Q5: What is process to make an order?
A5: Any inquires will receive our immediate reply (within 24 hours), by contact and communication (online contact is better) to sigh a contract. Then starting to produce and making package within 10 days after receiving the advance payment. A shipment advice will offered after shipping so that you could get the goods in time. 24 hours after-sales service will be supplied for you.
Q6: What is your trade items of suspended working platform?
Qingdao or Shanghai or according to Clients' need. We could accept 1 set of our products as your trial order.
If any question about working platform, please feel free to contact us. We are waiting for you!
Services for HYCM-Tower CraneS
1. Installation, debugging, operators trainning;
A. when trainning your operators, our engineers will give them advice on how to operate the machines correctly;
B. we will send you the operation manual which can help you operate the machins properly, it can also help you to solve the common problems;
C. Call us at any time if you have problems about our tower crane;
D. If needed, we will send engineers to your site to solve your problems.
3. Providing some documents for your customs clearance, like commercial invoice, packing list, certificate of origin etc;
4. Spare parts supply.
5. More products for you to choose